TELKOM ****ING SUCKS PART 2!!!

This is like my 3rd complaint about Telkom. As I have said in my previois complaint I am still having issues sorting out the cancellation of my contract even though it has been on prepaid since August Telkom keeps deboting my account after i have revoked permission from them to do so and stopped the debit order both at FNB and at Telkom. When i spoke to the operator I asked them how are you deviting my account since this account is paid in full no I owe them money I said I dont owe you money according to your policies I have paid the total outstaning amount on the 7th of August 2024 and the debit order was cancelled and the phone went to prepaid i would not have been able to do that of there was any arrears on the account plus you do not have permission to debit my account at all this is *****ulent transactions from your side that is costing me now again penalties from not only the bank but also every time you send a debit order through and it bounces and it will bounce since im unemployed you charge me R220 per transaction not to mention I pay R90 for the failed transaction and R105 penalty from the bank respectively then you demand i pay those penalties with money I dont have before you then want to cancel the debit order that I have already stopped after the account was paid in full for you to stop debiting penalty charges via a debot order you do not have permission for!!! And this for Money that I dont even Owe you!!! No she says its not them they are not deviting its Telkom collections. Telkom collections at Nudebt has veen sending me treatening emails for the past month for R796.12 c that I have already paid and they have debited my account for R796.12 on the 16th of October 2024 that debot order bounced thus PENALTIES then they devited my account on the 25th of October 2024 for R396.12 that debit order also bounced then kn the 26th of October they once again debited my account for R396.12 that debit order went through because my UIF paod out then on the 31st of October they debited my account again for R396.12c again ot went trough.. so now im fighting via email with telkom debt collections they dont even have an updated statement of why they are taking money they are just taking it without permission or a legal mandate to do so!!! How unprofessional are these people!!!! They dont update their account payments since obviously someone ks not dojng their recons properly and allkcating the funds correctly thus the consumer now has to pay enxless penalties upon penalties. And Please dont even try to contact someone in management to assist you loterally cannot do that you get stone walled with the call centre and every time you phone them they spin you a total different story each time too!!! IT HAS BEEN THE MOST FRUSTRATING SITUATION I HAVE POSSIBLY DELT WITH OF IT WASNT FOR THE FACT THAT MY CV OS OUT ON THIS NUMBER EVERY WHERE I WOULD SIMPLY CHUCK THIS SIMCARD IN THE DUSTBIN!!! PLEASE I BEG OF YOU DO NOT DO BUSINESS WITH TELKOM EVER!!!