Telkom ****ing sucks!!! Just try to cancel a contract!!!

I have been struggling to cancel my contract with telkom since june 2024 Telkom never processed the cancelation and then proceeded to put me on a month to month contract after i explained fo them I am unemployed cirrently since December and i was only honoring the current contract and that this number needs to go to prepaid after huge fights with them and having tk pay numerpus penalty charges for them debiting my account without my permission i had to pay all the penalties and all outstanding amounts . This was paid in full on the 7th of Aug 24 the number went to prepaid all fees paid and Telkom said they will refund me the debot order fees. The 16th of this month my account was debited R796.24 debot order bounced bexaise there is no money in that account then again the 25th they deboted my account with R396.00 then again on the 26th my UIF paid out on the 26th and the R396 went through o have emailed telklm bank statements proof of payments did every thing i can now they will probably charge me an additional R440 for the debit orders they do not have permission for to debit again so this accojnt will never be settled evver no matter what I do..i have honored mu agreement with them but at this stage Telkom is nothing but ******* exploiting people with debit order charges !!! I tried calling the collections department at *** i have called the customer care line several times to sort this matter out and every time i get a different answer with a new problem. I NEED TO SPEAK TO SOMEONE AT HEAD OFFICE AND SORT THIS MATTER OUT URGENTLY. BUT THERE JS ZERO WAYS FOR ME TO DO THAT SINCE HEAD OFFICE CANNOT BE CONTACTED!!! PLEASE EXPLAIN TO ME HOW IN GODS GREEN EARTH DO I SORT ANEVER ENDING ISSUE OUT!!!