Telkom *****ing money from its clients……

I am really starting to feel victimised and abused by Telkom Mobile. It’s now been three month and the unauthorised debit orders haven’t stopped. I called back and forth seeking assistance only to be told that the issue is getting resolved with no time line of a refund yet month and again they keep debiting my account. Last month I reversed my debit order from July only to be charged an unpaid debit fee ended up with a blocked line. This month they debited normally and 5 days later they doubled up. What nonsense is this….. it’s time we take them to the Ombudsman. My contract amount is way below these debit orders that they are *****ing, because this clearly *****ing because it’s unauthorised.