TELKOM ****ING AND DAYLIGHT ******S

I have been using Telkom for more than a decade now without hustle and my kids also support Telkom network service provider, have been supporting by +_ 1500 per month. Last year I decided to transit to a fibre line recruited by Walk-in sales representatives by the name of Sibusiso on the 14th of November 2023. On the 16th of November 2023 router was delivered not user-friendly and required a laptop and a technician to assist further However Telkom couldn’t assist with the connection and on the 22 November 2023 informed Sibusiso by email of termination to avoid unnecessary cost since they couldn’t assist with the connection. Upon the agreement was told it was a trial for a month if not satisfied, opted to cancel. To my surprise Telkom is charging or billing me after all the emails sent for cancellation and ruining my credit score, according to SMS’s receiving monthly bill to be settled R 2,245.26 ***. The courier people were supposed to collect the router at the beginning of March as I took it to Menlyn Mall they rejected it as they are not allowed to take any product in-store. All I want is for Telkom to clear my name urgently and the debt as it is a **** and daylight *******.