Telkom influencing new job opportunities

<p>I have been a Telkom Mobile customer for around 5 years. In the last 6 months I ran into some financial difficulty and was no longer able to pay my contract. Telkom has logged my name on ITC and due to background check for a new job opportunity I was asked to sort this matter out with Telkom before I can get the job.</p> <p>I called Telkom on 24/04/2017 at around 12:00 to make the arrangement, I was told it will take up to 72 working hours. I still called Telkom every day as this is an urgent matter that I would like to sort out. </p> <p> </p> <p>I was promised via chat, and calls that I would hear from the billing department within 72 Hours and I would have to stay patient. Even though I still called every day to follow up and try make the process faster.</p> <p>I have records of each call that was made and all promises to call me back. I’ve sent emails with no replies, I was dropped on chats because they did not know how to help me, I have gone in-store and now I’ve had to come to hello peter to have this matter sorted. </p> <p>Lungelo is the manager that was handling my case last, him and his team at the call center has made empty promises every day since the case was logged.</p> <p> </p> <p>It has been over 2 weeks. I am now at the point where I might lose this opportunity of a job and the chance to pay you back due to your lack of professional staff, longer then anticipated waiting hours and the fact that you can not send me a letter stating that Ive made an arrangement.</p>