TELKOM INEFFICIENT SERVICE

I WENT INTO THE TELKOM OFFICES AT THE REDS MALL ON THE 23.08.2015. THE APPLICATION WAS ONLY CAPTURED ON THE 25.08.2015. I FOLLOWED UP THE NEXT WEEK ONLY TO FIND MY DETAILS WERE CAPTURED INCORRECTLY. I WAS TOLD THAT IT TAKES 7 TO 21 WORKING DAYS TO INSTALL. EVERY WEEK ABOUT 2 OR 3 TIMES IVE CALLED AND THERE WAS A DIFFERENT STORY AND TODAY THEY CANNOT FIND A PORT FOR MY ADSL, THEY HAVE SCHEDULED IT FOR THE 21ST OF OCTOBER FOR INSTALLATION WHICH IS RIDICULOUS. I HAVE SPOKEN TO NUMEROUS CONSULTANTS AND THEY CANNOT ASSIST IN FINDING A RESOLUTION. I CANNOT EVEN OBTAIN ANOTHER WIRELSS PACKAGE, AS PER THE CONSULTANT CENTURION DOES NOT HAVE COVERAGE FOR WIRELESS. I HAVE EVEN TRIED NEOTEL BUT DUE TO THEIR SPEED OF THEIR LINES I CANNOT AFFORD TO BE ABLE TO WORK FROM HOME. MY EMPLOYER HAS AFFORDED ME THE PRIVELEGE TO BE ABLE TO WORK FROM HOME AND I CANNOT DUE TO THE INCOMPETENCE OF TELKOM.