TELKOM INEFFICIENCY - BILLING

We moved, Telkom connected our fibre to the old address and billed us every month for a service we don't have. Months later, after contacting the fibre department in Pretoria, the very efficient staff there realised the line is connected to the old address. Telkom has not credited our account for the months we did not have fibre, instead they have disconnected the landline, re-connected it and now disconnected it again. No amount of telephone calls can get the account sorted out and our landline is still disconnected