TELKOM INEFFECTUAL SERVICE PROVIDER>

Honestly. I have paid in advance my internet fee with Telkom. We had a horrible, biblical storm end/beginning of 2021. really one of the worst. we have had no internet or wifi since then. it has been 28 days now. i have complained and received fault numbers from the call centre. but.................nothing has happened. We had a technician come into our garden to climb a pole. All excited we were but he told us it was not for our house so we still wait and wait and wait ?????

I phoned again only to be told that although we have been put on the urgent list, that there are no technicians available to do the job. Fine. I am foaming at the mouth ready for violence but you can only fight against faceless, bodiless call centre peeps. have you ever tried to get through to Telkom. ha, ha. Good luck to you I work from home . I've told them that. but it means nothing to Telkom.. They are totally deaf to all pleas. I am most definitely giving my months notice and source some other service provider for GOOD SERVICE. Almost month end and no wifi or internet. That is TELKOM service for you. Plus which my airtime which has been used up..........