Telkom increased my contact deduction without my consent

<p>In July my contract deducted an amount -+R600 more then the agreed contract amount. When I called into telkom I was informed that my spending limmit was increased (by whom I dont know) The call centre agen also informed me that I should have know this and I should have gone on to telkom.co.za to manage my account and decrease the spendinkg limmit. I informed this lady that on taking oput my contracts i stressed to the lady at telkom fourways store that i DO NOT want any uncapped things, I told her that the only time i want to recieve exrta data is if I personally cal in to telkom to request for any data or voice bundles. The lady assured me that this was the case and my mother is witness to this. Te;lkom must then pay me back my money as this deduction is ******** and amounts to theft by this service provide. These people are *****s and just want to ***** from their customers</p>