PE
Pieter E
1 reviews | Active since Apr 2011
26 Jan 2016, 09:57
Telkom increase in monthly fee
I received an account for January 2016 and my monthly 3g bill subscription amount went from R199 to R299 without an explanation or feedback from telkom for almost a month now.I have posted this on twitter and phoned call center with no luck and the response is we will get back to you which no one does and the debit order will be going off my account.My case number is ***4.I would like Telkom to now cancel all my accounts and contracts with them regarding this.<br> <br>
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Telkom's replyOfficial
26 Jan 2016, 10:52Hello Pieter1505,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply26 Jan 2016, 10:52
Official
Hello Pieter1505,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team