1 reviews | Active since Nov 2016
Telkom incorrectly disconnected my land line and ADSL
<p>Morning</p> <p>I am extremely unhappy with Telkom. My service has been discinnected, both my ADSL and home telephone line, ********** 719! I requested for this to be done only once when we relocate to Mtunzini on the 25th November 2016.</p> <p>Please rectify this problem immediately as I work from home and need both my ADSL and telephone!</p> <p>Mrs E Sissison</p> <p> ********** 812</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your reply, could you please indicate when this will be? I was told that a technician would call me before disconnecting and then the installalation once we are due to move on the 25, but this has not happened either! Instead my service was just cut, without an explanation!! Surely I should be reimbursed! I again stress that is urgent!!
At the moment I am using the data and my cellphone to make calls etc, and this is very costly!
Thank you for your reply, could you please indicate when this will be? I was told that a technician would call me before disconnecting and then the installalation once we are due to move on the 25, but this has not happened either! Instead my service was just cut, without an explanation!! Surely I should be reimbursed! I again stress that is urgent!!
At the moment I am using the data and my cellphone to make calls etc, and this is very costly!
NO RESPONSE from either Telkom or hellopeter!!!
NO RESPONSE from either Telkom or hellopeter!!!