WB
Wesley B

1 reviews | Active since Feb 2018

27 Feb 2018, 18:43

Telkom incorrectly billed and referred to debt to debt collectors.

For the past year I have been to Telkom branches all over Centurion to resolve the several irregularities that I have been experiencing and not one was resolved. Today I receive an email stating that I am in areas with an amount that I cannot account for! Interest upon Intrested has been piling up and not one call or email was made to me from Telkom to inform me of any non compliance. The wierd thing is that I HAVE BEEN PAYING MY MONTHLY BILL FOR AS LONG AS TELKOM HAS BEEN CHARGING ME INTEREST. Telkom offices at Irene mall has shown and explained to me that my contract is in fact not in areas, I have gone as far as to draw banking statements proving that I am in fact up to date with my monthly payments.

Conveniently,your helpline always has high call volumes. All service branches can actually do for you is just waist your time as nobody really knows what’s going on.

How many people have you Telkom black listed because of incompetence from your side? Today is the 27 of February, how much do you wanna bet my concerns will not be handled before before my next debit order that’s on the 31. COME ON TELKOM PROVE ME WRONG!!!!

While you at it,please terminate all my contracts as I feel you no longer deserve my loyalty.

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