Telkom Incorrectly Bill Us And ***** Our Money

Worst telecommunication service provider, I took out a pre order fibre package in March 2021 and the fibre was up and running in July 2021. I was promised 3 months free in terms of the package I took, the first month I was billed I queried and found out I was incorrectly being billed. I contact the billings department they referred me back to the sales department, months passed by and I was still incorrectly being billed. I asked for a refund for the money deducted however they still to date have not refunded me. Please don't take out any packages with Telkom if you do request an eft payment method. I will be posting on social media and the telecommunication ombudsman