RP
Recce P

1 reviews | Active since Jul 2015

12 Aug 2017, 18:35

Telkom Incorrect Debit Grab!!!!!

<p>I went into a Telkom store in June to cancel an ADSL line and to give them their prescribed one month's cancellation notice.I further email ********** upon the advice of a Telom call agent named Morley at 11.11am on 30/06/2017 to finalise cancellation.</p> <p>I 've since learn't to my annoyance that the Telkom ADSL line is still active and they are proceeding to debit me for a service I had already received a cancellation reference number for at the end of August.</p> <p>Reference Number: ********** 07</p> <p> </p> <p>Telkom please assist to stop this ******* Billing!!!!!</p>

0
Replies (2)
Telkom
Telkom's reply14 Aug 2017, 17:20
Official

Good day

Thank you for making contact with us. Please also send us a private reply with your ID number for our team to assist.

***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

RP
Recce P's update15 Sept 2017, 20:58
Reviewer Update
I still have not received the money that was taken from my account to this date!