wB
wesley B

1 reviews | Active since Jul 2015

25 Sept 2018, 11:14

Telkom inconsistent billing

I am a regular user of telkom lit video service. As of this month they have doubled the prices of their video bundles which is extremely disappointing. I loaded a bundle a few days ago, according to my data logger I used 1 gig of data but when I check my balance it shows that I have used 4 gigs, I know data loggers are not 100% accurate but a 3 gig variation is not possible.

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Replies (1)
Telkom
Telkom's reply10 Oct 2018, 09:03
Official

Hello wesleyDB

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,