telkom inconsiderate toward the disabled.

<p>Hello<br />I phoned many times speaking to more than 5 ZOMBIES at telkom regarding the defective sim cards for the tablet and router they sent me . The telkom here by me will not sell or send me new sim cards without me being present with my ID book in a store. <br />Not one person has thought of or wanted to replace the defective simssims for me. My situation being that I am severely disabled does not allow for me to go to town on a wim on top of living 9km out of town and not having my own transport. I am DISABLED, telkom is not understanding that concept.<br />They refuse to comprehend my frustration. A simple thing like activating my sim card to access my contractual spend is now being held up by this issue (less than R5 sim card) for the past week and a half now. <br />I feel I am clearly not a valued customer. This may be a rare occurance, but knowing that, telkom should on the rare occasion replace the defective sim cards for me their client with a smile on their faces...but have not. <br />I want to know what will be done for this inconvenience to me as a disabled person in a wheelchair?</p>