TELKOM *********** TO SAY THE LEAST !

<p>Good day, both my line and internet have been down since 09th July 2017 and absolutely nothing is getting done about it. I reported it and have phoned again and again and again. Ref 236CRK200717 and I've escalated it Ref 994726. I was told on the 9th that a contractor damaged a cable and that it was been attended to. I then called on 11th July @ 09:11 and was given the above reference number. Since then I'm told that a Technician has been allocated to the problem but that due to workload he's simply not yet attended to my problem. I was told by a Supervisor that it would be sorted out by today 02 August but of course that too hasn't happened. I have FaceBooked, Tweeted and frankly I'm at the end of my tether as there appears to be a total incompetence with whomever is addressing this technical issue. Please could someone sort it out/fix the line/ do whatever is necessary to resolve the matter. I am currently forced to use my Vodacom service and continue to purchase data which costs exorbitantly and is unnecessary.</p>