Telkom - *********** Technicians & Call Centre

<p>I logged a call with Telkom Sales (New Landline Installations) in Dec 2016. It has now been 3.5 months and a landline has STILL not yet been installed. I've had 6 technicians despatched to my home to instal the line and the experience has gotten from bad to worse each time. Not only did they not know what they were doing, but the last one was rather rude/abrupt with and displayed no professional conduct</p> <p> </p> <p>I called the Call Centre on numerous occassions, only to be pushed from pillar to post. The level of incompetence shows through the feedback given. Don't you train your call centre personnel to be helpful and knowledgeable? It's the most infuriating experience ever. Everytime I tried escalating the call to someone senior, I was given numerous excuses which further added to my frustration. Every call, excluding waiting time, take on average an hour which is quite costly from a cell phone and disruptive if calling from work.</p> <p> </p> <p>I need answers on the status of my call and estimated time of completion from someone other than an *********** call centre member or technician!!</p>