TELKOM *********** STAFF...NO PROPER COMMUNICATION..NO CUSTOMER SERVICE

TELKOM HAS BEEN A CIRCUS TO DEAL WITH NONE OF THE NUMBERS THEY GIVE YOU IS TO DISCUSS HE BILLING THEY INCORRECTLY SEND. I HAVE MOVED FROM WIFI TO FIBRE SO THEY SUPOPOSED TO ONLY TAKE R400 A MONTH NOT R1000 BUT THEY KEEP DOUBLE BILLING ME AND KEEP TAKING IT OFF AS Q STOP ORDER I HAVE EMAILED THEM OVER AND OVER AGAIN AND ADVISED THAT I WILL PAY MANUALLY NOW AND YES THEY TAKE IT OFF AGAIN IT GOES AGAINST THE CONSUMER PROTECTION ACT AS WELL AS THE NATIONAL CREDIT ACT I HAVE SENT SMS AND EMAILS ASKING SOMEONE TO CALL ME BUT THEY KEEP GIVING ME THOSE 5 DIGIT NUMBERS THAT GO TO A CALL CENTRE AGENT WHO KNOWS NOTHING ABOUT CUSTOMER SERVICE THEY ARE RUDE AND UNHELPFUL SO LET SEE IF ANYONE EVER CALLS ME AGAIN I AM A CANCER PATIENT AND I DONT NEED THIS UNNECESSARY STRESS