Telkom *********** staff

Wasnt made aware that my account was R200 in arrears line as disconnected made payment yesterday via Fnb Online banking was told by telkom consultant that my line would be on either last night or first thing this mornin spoke to consultant this morning and now get told it take 48 hrs telkom needs to train their staff better as no one know the exacy protocol I asked to speak to a supervisor and was told that the supervisor wouldnt be able to help I work from home and need my internet this us a serious inconvenience