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Imraan P

1 reviews | Active since Feb 2016

27 Feb 2017, 12:59

telkom-*********** service

<p>GOOD DAY<br />I HAVE APP**** ONLINE FOR THE HUAWEI MOBILE WIFI E5573 ROUTER. I RECEIVED IT ON FRIDAY 24/02/2017. I MADE 6 CALLS TO TELKOM TRYING TO ACTIVATE THE DEVICE AND SIM CARD. IT SEEMS LIKE THIS IS A LOOSING BATTLE TRYING TO GET ANY HELP FROM TELKOM STAFF AS EACH PERSON GIVES ME A DIFFERENT REASON OR EXCUSE ON WHY IT CANNOT BE ACTIVATED. PLEASE COLLECT THE DEVICE ASAP AND CANCEL THIS CONTRACT WITH IMMEDIATE EFFECT AS THIS IS USELESS TO ME AND IF I AM HAVING ISSUES FROM NOW THEN I WOULD NOT WANT THE 2 YEAR CONTRACT<br />IMEI: ********** ********** 6<br />ICCID NO: ********** ********** 567067</p>

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Replies (1)
Telkom
Telkom's reply27 Feb 2017, 15:42
Official


Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.

Your reference number is AI***.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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