Telkom *********** call centre / Accounts

Telkom call center is just Useless. I phoned on the 22 April to change my debt date and I received a sms that my account is in arears. The lady told me the payment backed out and she will escalate it to accounts, all my accounts is paid up to date. Wednesday 4 April ALL MY accounts is block after 20 calls and I don't even know how many emails of proof of payment only 2 lines are unblocked....

Now for the biggest joke of all. Friday all my accounts is still blocked, at 7:30 6 April again I have to phone just to hear their ****ed useless apologies "sorry for the inconvenience " they see my payment and they will exalate it again within the next 5 hours my accounts will be unblocked. Again 16:30 ***** happend and I phone again. This untrained person tells me I have an outstanding balance that I first need to pay before my account is in unblocked.

HOW THE **** IS THIS POSSIBLE IF I PAID R202 EXTRA ON ALL 3 MY ACCOUNT WITH THE AMOUNT THAT TELKOM TRIED TO DEBT FROM MY BANK ACCOUNT!!!!!!!!

AT THIS STAGE TELKOM CAN TAKE THEIR USELESS CUSTOMER SURVICE ALONG WITH MY CONTRACTS AND GO TO HELL I WONT PAY THEM ANYMORE.