Telkom *********** billing

Incompetant laim lazy tired account and billing personal i strugle for the last 3 Months to sort out an ********** 10 gig free me on my sons cell phone after it was migraded from an 1 gig free me to an 1 gig top upp as per phone conversation. They want to bill me R4558. 00 for there *********** methid *****s your money and want the customer to pay for there mistakes. I reported this case endless and it seems no one care any more . I will not pay any Money till this matter is resolved i ask for an honest realy hard working billing representative at head office Telkom to Phone me *** so sick of been **********. Theo Botha