DC
Desmond C
1 reviews | Active since Sept 2012
15 Jan 2016, 00:06
Telkom *********** at all levels
Took out a mobile contract with Telkom on 20/11/15. Several visits to the store and calls to everyone and their dogs in Telkom and number still has not ported today 14/1/16. The call centre and the store have no idea what to do. They escalate the matter and never follow up. Had the following responses from Telkom thus far: Marlon CG 8ta , 28/12: My manager needs a few days. Launa social media, 24/12: Please be assured we have sent your query to our Team for further assistance, they will be in contact with you - ***
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
15 Jan 2016, 17:31Hello cecild,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM182284 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM182284 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply15 Jan 2016, 17:31
Official
Hello cecild,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM182284 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM182284 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media