1 reviews | Active since Feb 2017
Telkom - *********** and *****s! Rating = minus 1,000,000
<p>Back in May 2016 i set up a Telkom 20Mb uncapped fibre optic line for the internet in my house at the momentous cost of R1,800 per month. I was told that the old copper ADSL line was automatically cancelled after fibre installation.......I / they were wrong. Therefore, my average monthly bill was R2,500 thereafter. There were sent all the correct cancellation paperwork but still complete incompetence won the day for these utter *****s! From May until present i have made over 30 calls, 3 visits to their HQ in Claremont, Cape Town. Upon my last visit in August, i managed to get the ADSL line cancelled...........for one month only as they started charging me for the ADSL line again for absolutely no reason!? How do you manage to be so stupid??</p> <p> </p> <p>They are without doubt the most hopeless, useless and *********** company i have ever dealt with and i am still trying to cancel everything (since early Jan) as they are owe me in excess of R7,500 but yet they still cannot manage to do this. I am now in the early stages of legal action. </p> <p> </p> <p>If anyone else has a similar story (which i know people have) please write a relating review as these utter fools need to be brought to account for *****ing money from people across the country!! </p> <p> </p> <p>Hopefully Telkom read this and feel ashamed because they should be! Also, a global watchdog should shut this horrible company down as they do not deserve to exist!! </p> <p> </p> <p>Thanks & Regards</p> <p> </p> <p>Munro B</p>
My latest Telkom rant...............
If anyone has a similar story (which of course you do) please shame these imcomptent ******* **********
Dear the most hopeless company in the world!
Ok, enough is enough............get back to me today or the legal action commences tomorrow! Please see the email trail below (which you have seen about 20 times already).
Not only have you failed in service quality, ripped me off for 9 months, provided gross incompetence throughout and NOW, my 20 Mb fibre line is now running at a speed of 0.98 Mb.
I am now paying R1,800 per month for a service that is slower than dial up in 1992!!?? On top of that i am paying for a ADSL / Copper service that i cancelled back in May 2016??????????????????????????????????????????????
I have just logged a fault with the reference number: 48AWK210217 with regard to the ridiculously slow line speed. As always a technician is supposed to call me back but obviously that will never happen as the multiple faults i have logged before not once has anyone called back.
I will be adding another "review" onto Hello Peter" and all other social media outlets immediately after this email. Normal people need to know about your incompetence and how you affect peoples lives, work & business and also need to be educated never to use Telkom for any communication matters ever. You are an utter disgrace!!!!!!!!!!!!
I expect a phone call in the next few hours on the South African mobile number below!!
My latest Telkom rant...............
If anyone has a similar story (which of course you do) please shame these imcomptent ******* **********
Dear the most hopeless company in the world!
Ok, enough is enough............get back to me today or the legal action commences tomorrow! Please see the email trail below (which you have seen about 20 times already).
Not only have you failed in service quality, ripped me off for 9 months, provided gross incompetence throughout and NOW, my 20 Mb fibre line is now running at a speed of 0.98 Mb.
I am now paying R1,800 per month for a service that is slower than dial up in 1992!!?? On top of that i am paying for a ADSL / Copper service that i cancelled back in May 2016??????????????????????????????????????????????
I have just logged a fault with the reference number: 48AWK210217 with regard to the ridiculously slow line speed. As always a technician is supposed to call me back but obviously that will never happen as the multiple faults i have logged before not once has anyone called back.
I will be adding another "review" onto Hello Peter" and all other social media outlets immediately after this email. Normal people need to know about your incompetence and how you affect peoples lives, work & business and also need to be educated never to use Telkom for any communication matters ever. You are an utter disgrace!!!!!!!!!!!!
I expect a phone call in the next few hours on the South African mobile number below!!
THE LEGAL ACTION AGAINST TELKOM WILL COMMENCE TOMORROW. I HAVE INFORMED MY ATTORNEY SO IN A WORLD / COUNTRY WITH SO CALLED JUSTICE (HOPEFULLY) THESE UTTER ******* WILL BE BROUGHT DOWN AND TO ACCOUNT. I GENUINELY HOPE THEY GO BANKRUPT AND I URGE EVERYONE TO MOVE TO A COMPANY THAT ACTUALLY CARE ABOUT A CUSTOMERS NEEDS & REQUIREMENTS!! I AM SO ANGRY BUT I PRESUME SWEAR WORDS WOULD BE NOT ALLOWED. TELKOM = COMPLETE CLOWNS & OBVIOUSLY THEY EMPLOY PEOPLE WITH A REALLY SMALL IQ / BRAIN!!
THE LEGAL ACTION AGAINST TELKOM WILL COMMENCE TOMORROW. I HAVE INFORMED MY ATTORNEY SO IN A WORLD / COUNTRY WITH SO CALLED JUSTICE (HOPEFULLY) THESE UTTER ******* WILL BE BROUGHT DOWN AND TO ACCOUNT. I GENUINELY HOPE THEY GO BANKRUPT AND I URGE EVERYONE TO MOVE TO A COMPANY THAT ACTUALLY CARE ABOUT A CUSTOMERS NEEDS & REQUIREMENTS!! I AM SO ANGRY BUT I PRESUME SWEAR WORDS WOULD BE NOT ALLOWED. TELKOM = COMPLETE CLOWNS & OBVIOUSLY THEY EMPLOY PEOPLE WITH A REALLY SMALL IQ / BRAIN!!
SORRY, DID I FORGET TO MENTION MY R1,800 PER MONTH 20 Mb LINE IS NOW RUNNING AT 0.98 Mb! AND THAT TELKOM OWE ME IN EXCESS OF R,7,500. MY MISTAKE!!!!!!!!!!!!!!!!!!!!!!!!!
SORRY, DID I FORGET TO MENTION MY R1,800 PER MONTH 20 Mb LINE IS NOW RUNNING AT 0.98 Mb! AND THAT TELKOM OWE ME IN EXCESS OF R,7,500. MY MISTAKE!!!!!!!!!!!!!!!!!!!!!!!!!