Telkom ***********

I don't even know where to start with all the problems that i have had with Telkom. At this moment I am paying for a ten meg line and it is uncapped but I can even download a movie from my Dstv catch up. I have been on the phone now for about 3 hours trying to get someone to help me but I keep getting no results. re we ever going to get the service that we really deserve I have spoken to four people this morning and still i have no results. No one can tell me why my speed is so slow. I am still on the line trying to get someone to help me. My internet has been like this since the 22 July 2020. And it is still the same.