FS
Franchael S

1 reviews | Active since Dec 2016

27 Dec 2016, 15:37

Telkom ***********

<p>Starting 29th of September i'm trying to cancel items on my Telkom account, for instance i have moved my ISP to MWeb for better service and tried to cancel my data subscription for ADSL and other items on my account without any luck till this day. I am still being charged for items i have already cancelled via tellephone and i refuse to pay for these items. This is not the first time i had this problem.</p>

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Replies (1)
Telkom
Telkom's reply28 Dec 2016, 07:04
Official

Good day

Thank you for making contact with us. Our consultants will look into this matter. Please also e-mail us at *** with your ID number

Please quote your reference number in the subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,