Telkom ***********!!!
On 12 May 2018 and again on 13 May 2018 I sent an email to Telkom requesting to cancel ALL my services with Telkom. Few weeks later I received a Invoice for my services which were still not canceled, I then phone Telkom and spoke to Viwe (Ref: ********** 4A) I was told by Viwe that they canceled my Telkom line, but never canceled my internet and that he will speak to the cancelation consultant and make sure that they cancel everything. Viwe told me that I should ignore the invoices and wait for the final cancelation invoice which can take up to 2 months. It is now about two months later and I am still receiving invoices for this services that should have been canceled 2 months ago. This needs to be done ASAP, as I will not pay anything because of your negligence.
Good day eric930310,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day eric930310,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day eric930310,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day eric930310,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
