Telkom - ***********.

I have been trying to cancel our Telkom line since November 2017. I call on a fortnightly basis and our request is always being "escalated". They keep telling me that the issue has been sent to the "supervisor" or the "team leader", Samantha which is complete nonsense. Every month they take money from us and we are not even using their services!

On our cancellation form, there were 3 services they needed to cancel. They only cancelled 2 of 3 services. WHY??? there is a reason why I put them on the same cancellation form. Why is Telkom so *********** and why are you talking money from us?