Telkom incompetency in activating mobile wifi router sim card

Telkom called my father to advertise their 10GiG mobile wifi router contract. My father accepted the deal telephonically and the mobile wifi router was delivered on Tuesday (17th December 2019).

Unfortunately Telkom incompetence prevailed. The consultants are clueless and want the customer to show them how to do their jobs. Today is the 20th of December 2019 and my father has still not not been activated after numerous calls on their 081 180 and 10213 number.

The horror of a telecommunications company, not being able to transfer you from one consultant to the other is bizarre.

Telkom failed to do something as simple as activating a mere mobile wifi router sim card. Telkom is also failing to cancel the contract.

We regret doing business with Telkom.