Telkom INCOMPETENCY / Blake & Associates HARASSMENT

I cancelled my Telkom contract October 2018.

June 2019 I started receiving calls from Blake & Associates attempting to make a collection on behalf of Telkom for an amount of R403.80.

I queried with Telkom, they told me there was an outstanding R53, which accumulated to R403.80 after the cancellation period. I paid that requested amount; Telkom even sent an invoice showing R0.00 balance.

Blake & Associates requested proof, which I sent, but in the same week, they told me I owed R850.

I contacted Telkom through their online chat system, communicated with a consultant who confirmed I had no existing debt with Telkom and she agreed to send a Letter of settlement. To my surprise, the following morning she sent an email stating that I will not be getting the Letter of settlement because I owed R403.80. I rep**** to her email with the proof of payment but I was ignored to date.

This is affecting my credit record terribly because Telkom is simply ***********, after so many years of being a loyal customer; these is the thanks I get.