Telkom Incompetence Surpasses All

<p>Over a month ago I went into the Newcastle store to change my package to a FreeMe 20GB and to add 4 x Multisims to my line. They have managed to put me onto the FreeMe 20GB package yet have failed to date to process my multisim request. I have made it clear that I need both options and without the multisim they may as well return my contract to the original package. One of the back office consultants called Themba called me to assist and he said he was going to recycyle my 4 other lines and place them onto the multisim with the original numbers. Never heard from in over 3 weeks however he recycled my one line which is still inactive and has been removed from my profile : ********** 230! Received a message a few days ago to say that my case has been closed and resolved yet nothing has been done. Refer : Your case no ********** 1 @ Telkom Mobile is resolved.Please call 081180 for further information - what do you mean resolved and closed? The Multisim has not been activated? The consultant Themba deactivated my ********** 230 number in his attempt to recycle the number and reissue on the Multisim and is still deactivated? Seriously you have got to be kidding me!!!! Kindly take this seriously . You have until Today COB to resolve else please transfer my numbers to prepaid , advise where I can return the phone to and I will gladly move to another network that is serious about my business! This has been going on for over a month now!!!!</p> <p>I AM READY TO JOIN ANOTHER NETWORK. <br /> <br /> </p>