Telkom Incompetence Strikes Again

<p>I have a business ADSL line with Telkom. I have been complaining for months about the slow speed, but Telkom can never fix the problem. Then two weeks ago my speed dropped to 0.02 kbs, I called in and asked for a technician. One arrived within seven days, stood next to my laptop and said everything would be fine now as Telkom has invested in some fantastic new software. Needless to say nothing improved. Then yesterday, internet and phone was completely dead, called them again, got the same clueless technician who did not know what to do so he gor a colleague in. They spent 3 hours discussing how to proceed, eventually called somebody who pressed a button. Internet was up. They left and internet was dead again. Called numerous times to try and get a technician out again, still waiting...</p> <p>And to make matters worse, I asked to speak to the mamanger at the call center who was (pf course) on the phone. She promised to call me back within 3 hours, never did. and when I called back to find out what happened to her, she had left and gone home. Busi, you should be fired!!!</p>