IK
Irene K
1 reviews | Active since Feb 2015
28 Feb 2015, 10:36
TELKOM INCOMPETENCE STEPS UP TO NEW LEVELS
I made the mistake of having dealings with Telkom though i had promised myself never to use them again after the last debacle! I took out a month to month data package for R49/month and they said i can cancel at any time. So i cancelled it in December 2014. They kept billing me. I called, i emailed, i went in to the offices twice, i have proof of cancellation, the guy at the telkom office sent in that cancellation AGAIN because the last person dealing with it went on holiday and STILL i am being harassed!!!<br> Surely Telkom wins the prize for worst ever company to exist!
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Replies (1)Telkom's replyOfficial
28 Feb 2015, 15:57Hello irenekambanis,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92907.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92907.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply28 Feb 2015, 15:57
Official
Hello irenekambanis,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92907.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92907.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
