1 reviews | Active since Aug 2015
TELKOM INCOMPETENCE INSTALLING LINES
Class A Trading, trading As Seven Seas is a fruit export business in Somerset West. Three months ago we app**** to Telkom to have our telephone lines moved to our new premises. We have to move tomorrow 28 August 2015 and still NO service in place. Nor can we get a clear answer from anybody in Telkom as to when they will be able to provide this service. Three months ago Telkom's rep came to see us. We received a quote and she insured us everything is in place. It went quiet and when we inquired they informed us she is on leave for 2 months. Then we contacted a gentleman in Telkom we insured us everything is on track. It went quiet and we inquired again and were informed this gentleman was transferred to Eastern Cape. We then got hold of another lady who is the operations manager Business Commercial WR. Se on her turn insured us that everything will be in place. Needless to say we now have to move tomorrow and we cannot get hold of anybody in Telkom that can even just tell us anything regarding delivering a service and implement our 3 month old application. The telephone number of the operations manager Business Commercial WR that Telkom supp****, is just ringing for days, no answer
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Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139014
Kind Regards
Zulfah
Telkom Social Media Team
