Telkom incompetence excuse to take money ********

<p>We requested a cancelation in August 2015 on of our account by emailing Telkom with a detailed request on company letter head and all necessary details. This was just ignored, and numerous other requests were send later during the year. We obtained another email address to send the requests to but all you get is a mailbox full reply. To date this still hasn't been actioned and Telkom is hiding behind its incompentance to take money ********ly on a monthly basis ignoring any request. It is virtually impossible to get in contact with Telkom as no phones are answered to deal with account queries. I've resorted to my bank in order to stop any direct debits going off for Telkom, and Telkom keep on trying to deduct it on a monthly basis </p> <p>Account no ********** 00001</p> <p>Service ref ********** 481</p> <p>Your Line(s) ********** 481</p> <p>DSL Fastest Bundle ********** 486</p> <p>Your Telephone Line ********** 486</p> <p>Your Line(s) ********** 745</p> <p>ISDN BRA ********** 311</p> <p>DSL Fastest ********** 313</p> <p>DSL Fastest ********** 145</p> <p>Home uncap prem TIN ********** </p> <p> </p>