Telkom incompetence costing me

<p>In Nov 2015, I took a contract for mobile WIFI whereby I agreed to pay R300 per month. This was for 20g, 10g during the day and 10g night surfer. I stressed to the consultant that I did not want any surprises and want to only pay R300 every month. I did not want any surprises. All went well, and I paid the R300 every month via debit order. This changed Sept 2016. End Sept I was billed R604.04. I phoned Telkom and spoke to a consultant. He told me that I used out of bundle rates. I asked how this could be possible as I signed up for 20g only. He said he 'fixed' the problem on the system and that it should be fine end Oct. I was irate when I was billed R824.50 at the end of Oct. I went into the Telkom store at the Centurion Mall and the consultant there told me that they bill in arrears, that is why the amount is R824. She said she saw no additional charges on my profile and that the amount should be R300 end Nov. Lo and behold, end Nov, I am billed R807.50!!!!! Why can't these *********** fools get it right!!! Surely it isn't rocket science to fix my account!! I am cancelling my debit order, these fools won't get another cent from me. Maybe I should go to their Pretoria offices and demand to see the CEO to have matter resolved!!!!!!!!!!!</p>