TELKOM INCOMPETENCE AND DISHONESTY

I had a TELKOM line which simply never worked. At the beginning of lockdown I went into the ROSEBANK branch to complain after phone calls had not had any effect whatsoever. I was given a new device which NEVER worked. I went bank, returned the device and closed the account. But, in true *********** TELKOM style, they continued to deduct money from my account even though it was closed. Then went into Benmore branch of TELKOM and lodged yet another account——was ther for ages, had to speak to other branches and was promised that this would be sorted out. I lodged a dispute ages ago——was the only person I’m the branch with staff all being very busy on their own phones. Deductions from my account continued!! I then attempted phoning TELKOM again to lodge yet another dispute. Once again, that was several months ago and I continue getting accounts for a non existent service. THEY OWE ME MONEY!!!! I AM A PENSIONER BUT HAVE TO COPE WITH THE INCOMPETENCE OF PEOPLE WHO ARE BEING PAID BY THE TAXPAYERS. PLEASE HELP!!!