Telkom incompetence .

<p>I have multiple lines with Telkom. When I requested for one of the lines to be discontinued Telkom immediately went ahead and cut off the wrong line. I had specifically stated which line was to be cancelled. Now I have to spend my time and my airtime to try and fix this. So far the Telkom customer call service has been unable to help me resolve this problem. I have made many phone calls and sent multiple emails. Every call to the sales department has ended the same way - with some employee promising they'll phone me back with a solution, be it in 15 minutes, 2 hours or the next day. Needless to say, not once has this promise been kept. Furthermore I have not recieved any response to any of the emails I sent. It seems Telkom employees are permitted to be utterly *********** in their jobs without consequence. . .</p>