TELKOM Incompetence

Telkom has incorrect information on my Telkom Internet Customer Profile. They show my cell number as my home landline number. Despite NUMEROUS attempts to correct, having been pushed to every department, nothing happens .My attempt to e mail them resulted in a reference number *** being issued. On checking, this was issued on 25-10-2011 at 12:24 and cleared at same time, despite that I sent it on 25-05-2022 at 10:18. Further query resulted in new number ***4 being issued. To date no response. It is impossible to get Telkom to accede to a simple request to correct their mistake. The error makes it impossible to purchase additional data , since a OTP is sent to my "cell number" on record cannot reach me, thus I am unable to purchase data. Gross incompetence at Telkom, which is symptomatic of this government.