TELKOM = INCOMPETENCE

So I have been trying for 4 weeks to relocate my line. I had spent probably 5 hours on the line phoning 10210 and 10213. I had been promised return calls within 24 hours - 5 times. I had been promised a call from a manager twice - none received. I keep phoning, but I have not had 1 single call from the requested Telkom manager or the "must be extremely busy or totally ***********" back office (if there ever exists such a place). I have never in my life come across such incompetence. For a tech driven company they have more system failures I have ever heard of before..... No wait, something does work - Guess what? I received my billing invoice right on time this morning - expecting me to pay for a service I currently do not have the pleasure off. CRAZY! All I want is my line to be moved so I can use the service you are expecting me to pay for!!!!!