1 reviews | Active since May 2018
TELKOM INCOMPETENCE!!!!!
Our business lines have been down since 8 May. It took a week for a technician to come out and assess the situation. Cables have been cut. He was meant to come the following day to replace, but we are still waiting. I have left countless messages for managers to call me, still waiting. Our only means on communication is cell phones which We are being charged Nearly R3 per minute to follow up on the Fault. They leave you holding for ages and our business is losing a fortune with no telephone or Internet lines. Grrrrrrr
Good day Janinebloch14,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day Janinebloch14,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Hello Janinebloch14
Thank you for the feedback.
We sorry for the delay.
This query will now be closed as resolved.
Regards
Noleen
Telkom Social Media Team
Best regards,
Hello Janinebloch14
Thank you for the feedback.
We sorry for the delay.
This query will now be closed as resolved.
Regards
Noleen
Telkom Social Media Team
Best regards,