TM
Tracy M

1 reviews | Active since Apr 2018

13 Apr 2018, 13:15

Telkom incompetence

In January i app**** to port my landline no from Centurion to Pretoria East.i paid the R266 required till today im still waiting ..every werk a message is sent to me to inform me the technician has been allocated to install,however no one ever comes ..i hate telkom .

0
Replies (2)
Telkom
Telkom's reply01 May 2018, 09:02
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Telkom
Telkom's reply02 May 2018, 14:17
Official

Hi Tracy,

Proposed installation date is for 04/05/2018. We do apologise for the delay herein.

Thank you,

Regards

Rafeeqah

Telkom Social Media Team.

Best regards,