FG
Fernando G

1 reviews | Active since Jul 2012

05 Apr 2018, 18:34

Telkom incompetence

Just before Easter my phone line was out of order. So i reported it online twice but no reply from Telkom. Then i phoned 10210 and they told me that it was still being investigated. A week goes by and after being told that they were going to send a technician to see about the issue and to my surprised, when i got home yesterday the phone started to ring. So i thought... great its working again, but surprised that no technician ever contacted me. And then i tried to connect via wifi and realized i couldn't, only to find out that the line was connected to some other person and in turn i got his line connected to mine. What a bunch of retards the Telkom technicians are, they can't do anything right. FIRE THE WHOLE LOT !!!!!!!

HIRE SOME TECHNICIANS THAT KNOW WHAT THEY'RE DOING PERIOD !!!

ITS RIDICULOUS !!!

0
Replies (2)
Telkom
Telkom's reply24 Apr 2018, 14:27
Official

Good day Terminator57,

Thank you for making contact with us.

I was unable to follow up on this query, as the affected no was not provided.

Please respond privately with the affected no, and we will look into this.
Your reference number AI***.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Telkom
Telkom's reply13 Jun 2018, 09:48
Official

Hi

We have not heard feedback from you.

Your query has been marked as resolved.

Regards

Bradley

Social Media Team

Best regards,