ML
Mandla L

1 reviews | Active since Apr 2018

05 Apr 2018, 13:16

Telkom incompetence...

I am listed by Telkom in credit bureaus besides the fact that they have sent an apology in admitting the error. I have been trying to resolve this issue without any luck despite the fact that I have sent them everything they requested. they just simply do not respond to the messages anymore.

0
Replies (4)
Telkom
Telkom's reply24 Apr 2018, 12:30
Official

Good day mandla-linda,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Telkom
Telkom's reply29 Apr 2018, 08:29
Official

Good day Mandla,

Bureaus were requested to be updated on 09/04/2018, this would have taken up to 10 days to reflect. Please follow up and advise if still no resolved.

Thank you

Regards

Rafeeqah

Telkom Social Media Team.

Best regards,

ML
Mandla L's update20 Jun 2018, 23:26
Reviewer Update
This issue is still not resolved despite promises from Telkom. I have even personally gone to your office in Fourways Crossing to resolve this issue but to no avail. I am sick and tired of Telkom's incompetence.
ML
Mandla L's update26 Jun 2018, 09:49
Reviewer Update
Why the **** is this issue still outstanding??????? What s**** and competency do you need in order to take off my name from the credit bureau????