1 reviews | Active since Aug 2017

17 Aug 2017, 13:50

telkom incompetence

It's been 17 days my account is locked, I logged a complaint last week and a week before that, till today my problem is not resolved, on the 27/07/2017 my bank account was debited with outstanding payment as they did months before, Telkom claims that the payment has not reflected till today which is ridiculous and impossible.

0
Replies (1)
Telkom
Telkom's reply21 Aug 2017, 11:18
Official

HI teboho-msibi

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,