Telkom Incompetence

MWEB logged a call for a faulty landline on my behalf on 06 August 2015. I contacted Telkom on 11 August and were informed a technician were assigned and he is trying to fix the fault remotely. I again called on 13 August and was informed the technician were only assigned 7h30 the morning. Which mean I was misinformed on the previous call. On Tuesday 18 August I asked MWEB if they could assist. Telkom called me back after MWEB intervened and informed me the issue should be resolved by the end of the week. I received a call on 20 August (2 weeks after the call was logged) informing me a technician will attend to my call on Saturday 22 August. I also received an SMS confirming the date and time. Saturday afternoon I called Telkom at 15h00 because the technician did not arrive yet. I was then informed no technician were scheduled to attend to my call! My contact details were taken again and I was informed the technician will come out the next day, Sunday 23 August. Needless to say, Telkom again failed to deliver. There service and it seems administrative procedures is a complete failure.