CH
Cornelia H

1 reviews | Active since Mar 2009

28 Sept 2015, 17:02

Telkom incompetece continue-ADSL Line

Still no resolution to this complaint. Phoned TELKOM today and the order was conveniently cancelled. It will take 5 days apparently to reverse the cancellation so a new order was created. Now we have to start the whole process all over again, which was started two months ago..It is to scream at the utter incompetence. Can't Telkom understand that customers = money in the bank = money to pay these *********** people salaries. Telkom will end up like Post net and then everyone will wonder why did I loose my job? because there is no one at Telkom that now what they are doing or have the motivation to their job good and assist the paying customers...Telkom are very quick to respond to the HP complaints, however it is all a facade, nothing get done. All empty words. Actions speak harder than words, get the line in!<br> <br> It is a shame Telkom is the only fix line service provider

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Replies (1)
Telkom
Telkom's reply28 Sept 2015, 17:36
Official
Hello fume,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM141502.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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