1 reviews | Active since Feb 2016
Telkom incompetance - They can't even get the simplest task right.
I did an earlier review with Telkom about them *****ing up the porting of my Telkom number to my ISP for VOIP. I got an e-mail from a "Senior Associate: Retentions" a Mr Warren David who assured me that my number would be reinstated for porting, as Telkom had *****ed up the porting and despite cancellation of the service were still sending me bills.
I contacted my ISP today 4 weeks later (keeping in mind that I have been without a telephone line for more than a month!) and they told me that Telkom had rejected the port a 3rd time.
I contacted Telkom (waiting for 35 minutes before my call was answered) only to be told that the Order Reference Number for reinstatement has been cancelled AGAIN. (This is the 3rd time!)
All I can say that if you are thinking of using Telkom as a service provider, don't be an idiot. Their poor service and gross incompetence is astounding. I cannot wait to be rid of them.!
