Telkom incompetance

Item: Telkom
Rating: 1

I have been trying to get a telephone pole made safe as it is falling over, currently resting on my wall and ultimately will land on my car or house roof. Seems Telkom can only do something when this actually happens, as I can't identify their pole for them as I don't have a land line and don't know the numbers of consumers who may be affected! This sort of re-defines stupid. Anyone had a similar problem?

Helpful (0)

Replies (3)

Telkom's replyOfficial

23 Aug 2018, 14:36

Good day kevin-oldfield

Thank you for making contact with us.

I was unable to follow up on this query, as the affected address was not provided.

Please send a private message with the address, so that we can look into this.

Please refer to the following link.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Telkom's reply23 Aug 2018, 14:36

Official

Good day kevin-oldfield

Thank you for making contact with us.

I was unable to follow up on this query, as the affected address was not provided.

Please send a private message with the address, so that we can look into this.

Please refer to the following link.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

's updateReviewer Update

23 Aug 2018, 14:59

Outside 31 and 33 Albertyn St Vorna Valley, Midrand.

's update23 Aug 2018, 14:59

Reviewer Update

Outside 31 and 33 Albertyn St Vorna Valley, Midrand.

's updateReviewer Update

11 Sept 2018, 18:38

Somebody came, had a look, acknowledged the problem and that was the last we heard, 2 weeks ago. The pole in question could easily fall through my garage roof and on to my car, then what???

's update11 Sept 2018, 18:38

Reviewer Update

Somebody came, had a look, acknowledged the problem and that was the last we heard, 2 weeks ago. The pole in question could easily fall through my garage roof and on to my car, then what???